AI Chatbot for Hospitality

Engage & qualify leads across your communication channels & booking engine with ORAI.

Increase revenue.
Yield memorable service.

Chatbots are the future of the hospitality industry!

ORAI’s AI virtual assistant, Oshi uses AI & Machine Learning to drive conversions and qualify high potential leads for Hospitality Industry. It answers up to almost all of customer queries related to the hotel room, bookings, hotel amenities, discounts & promotions in a snap.

What can this leading AI-powered

Customer Service Platform do?

Guest Feedback

Identify happy and satisfied guests and proactively send review requests.

Multichannel integration

Connect with your customers where they are, be it WhatsApp. Facebook Messenger, Email, SMS etc. and drive up your engagement rate.

Personalization at every stage

Send confirmations and targeted pre-arrival, in-house and post-stay communication to guests via SMS, email, WhatsApp, Facebook Messenger etc.

Answer guest enquiries instantly

Resolve all guest queries instantly, using ORAI’s AI Virtual Assistant Oshi, which can process typos and understands natural conversation.

Automate Bookings

Automating reservations with ORAI will help you save time and reduce operational costs by up to 25%

Multilingual Support

Oshi processes guest messages for natural conversations in multiple languages.

Engage Property Buyers through WhatsApp Drip Campaigns

Want to improve guest engagement and experience online to increase your hospitality lead conversion ratio?

How about using WhatsApp to send sequence-based automated messages aligned with the needs of every guest!

ORAI has introduced drip campaigns on WhatsApp to enable 70 percent improved engagement of guests for you. The series of messages are perfect to inform guests about room choices, amenities, travel tips, highlights of your hotel, and much more. You can decide the right time to send every text message based on the behavior of a guest. 

  • Get more guests- Assist guests in deciding their rooms and packages to increase conversions.

  • Follow-up subtly- Use an automated yet subtle way of following up with prospective guests from time to time.

  • Cost-effective marketing- Make your marketing efforts cost-effective with high WhatsApp ROI.

  • Become popular- Increase your hotel brand recall among prospective guests with consistent engagement.


Let Us Build Your Chatbot Today!

We’d love to understand your needs.

Please, fill out the form and we’ll be in touch shortly.

Chatbots Work 24/7

Save Your Business In These Troubled Times!

ORAI’s industry specific chatbots have made a wide range of customer communication activities simpler and result-driven for business owners. Retail, eCommerce, Doctors, Consultants, Restaurants, Sales Reps, Automobile, Academia, Call Centers... You name it; we can solve your problems!

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Frequently asked questions

What is Chatbot?

Chatbots or Virtual Assistants are designed to interact with people in the form of voice calls, text messages, gestures, and/or touch.

What is the difference between Chatbot and AI Chatbot?

AI Chatbots or Artificial Intelligence Chatbot have more advanced technology than generic chatbots, which helps in establishing personalized conversations with every human user.

What is NLP?

Natural Language Processing or NLP is a very valuable technology utilized by modern-age bots to break user inputs such as sentences, phrases, or words into understandable computer language. This leads to correct interpretation of user intent; hence a bot can respond with an appropriate answer.

Is ORAI a Chatbot or AI Chatbot?

ORAI is a humanized, AI-enabled conversational chatbot.

What is a hospitality chatbot?

ORAI has an AI-enabled Hospitality Chatbot to help you enhance your hotel’s digital presence in terms of guest engagement, quest query support, and lead conversion.

What are the benefits of an AI Chatbot for my hotel?

ORAI’s AI Chatbot can automate guest query support in a humanized manner for 24*7 availability and unlimited scalability.

What are the major features of ORAI’s Hospitality Chatbot?

ORAI’s Hospitality Chatbot has business-specific features like omnichannel integration, booking automation, automated answers to inquiries, multilingual conversations, personalization, and more.

Who would build the hospitality chatbot for me?

ORAI’s expert AI, ML, and NLP team will come together to ensure perfection throughout the stages of AI chatbot deployment, implementation, as well as management.

What are the Software systems on which the hospitality chatbot can be integrated?

ORAI is easy to integrate with all software systems such as Microsoft, AWS, Oracle, Nopaperforms, Leadsquad, Extraedge, Google, Salesforce, and more.

How can hospitality chatbot get me more information on the Request?

ORAI’s hospitality chatbot enables instantaneous user-AI conversations and user-human agent conversations as well on WhatsApp and other digital channels. So, your guests will receive all the required answers.

How can ORAI help me increase my hotel bookings?

With ORAI’s hospitality AI bot, you can increase guest lead conversions by answering guest queries 24*7, engaging them with WhatsApp drip campaigns, and improving overall booking experience online.

How’s ORAI beneficial for my guest lead generation/qualification?

ORAI doesn’t just interact with your guests but qualifies their information & data in real-time. Then, our AI segments guest leads into Hot, Warm, and Cold categories for you.

Can ORAI help me use WhatsApp for Guest Outreach and Engagement?

ORAI enables your hotel business with the true power of WhatsApp. We offer WhatsApp AI Chatbot, WhatsApp Business Verification, and WhatsApp Drip campaign to help you use this popular platform for guest outreach and engagement.

Can ORAI give me a demo for free?

You can request a FREE DEMO from us.

Our experts will show you the features and explain multiple use cases for your hotel business.


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