WHAT CAN THIS LEADING AI CUSTOMER SERVICE PLATFORM DO?
Multiply lead conversions
With a very high open rate, messages on WhatsApp is more likely to convert your leads than any other platform.
Automated two-way communication
With ORAI AI Virtual Assistant integration, send instant response to your customers' queries automatically round the clock.
Higher customer engagement rate
Connect with your customers on the platform they regularly use, hence driving up your engagement rate.
Send targeted messages such as delivery updates, booking reminders, invoices, order confirmations and other such significant updates.
Enhance customer service
Rich media, instant response, 24*7 uptime and a very natural interface takes your customer service to another level and help you retain customers.
WHY YOUR BUSINESS NEEDS WHATSAPP CHATBOT RIGHT AWAY?
STRIKE UP A CONVERSATION,
Reach your customers instantly via web, mobile and messaging
Make an instant connection with your customers over the website, messaging, and mobile.
If you have a medium or large business, WhatsApp Business API is an essential asset for customer outreach at any scale.
A well-designed WhatsApp business AI bot can answer customer queries instantly to improve brand loyalty, reach, and awareness.
WhatsApp AI chatbot can automate conversations with your customers without losing the human touch.
Now You can Use WhatsApp For Drip Campaigns!
Want your prospective & existing customers to feel engaged to increase existing lead conversion ratio?
Send them personalized, time-based messages via WhatsApp through automated drip campaigns!
ORAI has made drip campaigns possible on WhatsApp to leverage the 98% message open rate on this platform. Your personalized messages regarding your product, services, tips, and assistance will keep your customers engaged. As a result, you will experience higher numbers of sales and better customer loyalty.
Qualify leads- Help confused customers with useful information to qualify leads.
Nurture with follow-ups- Encourage prospects towards buying decisions with consistent, friendly follow-ups.
Cost-efficient marketing- Give minimal time and money to generate maximum returns.
Improve brand popularity- Become a memorable brand name with personalized WhatsApp engagement.
HOW DOES IT INTEGRATE?
Sync of Requirement and Objective
ORAI improves the efficiency of Customer Service by integrating Artificial Intelligence throughout various channels. The AI support with automated answers & processes drastically reduces the costs and increases revenues.
Develop Flow Structure
Deploy and Measure Results
Design Conversational Flow Structure
Send to WhatsApp for Approval
MAKE YOUR BUSINESS AVAILABLE
It’s not only fast but seamless in terms of customer experience.
RAise your Sales 3x times
Less Waiting Times
Reduce Costs with Automation
Create Unique Chat Solutions
Automate FAQs With artificial Intelligence
Chatbots Work 24/7
Save Your Business In These Troubled Times!
ORAI has developed a range of chatbots completing a variety of tasks to help you communicate better with your customers. Retail, eCommerce, Doctors, Consultants, Restaurants, Sales Reps, Automobile, Academia, Call Centers... You name it; we can solve your problems!
Let Us Build Your Chatbot Today!
We’d love to understand your needs.
Please, fill out the form and we’ll be in touch shortly.
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Frequently Asked Questions
What is WhatsApp Chatbot?
A WhatsApp chatbot is a full-fledged automated virtual customer assistant that can answer customer queries and inform them about your product, services, procedures, and any other information. Hence, you can manage a large scale of customer queries simultaneously, 24*7*365.
What is the difference between Chatbot and AI Chatbot?
On WhatsApp, you can either have a generic chatbot to answer only basic customer queries, or you can attain an AI-powered chatbot to resolve all basic, as well as complex customer queries, instantly.
What is NLP?
NLP is an AI-based technology also called Natural Language Process that allows chatbots to segment sentences, phrases, and words given by a user as inputs to understand and interpret their correct meaning, emotion, and intent.
Is ORAI a Chatbot or AI Chatbot on WhatsApp?
Will ORAI help me attain WhatsApp Business API access?
Yes! ORAI will take care of the whole process of getting you a verified business account on WhatsApp Business API.
What are the benefits of a WhatsApp Chatbot for my business?
All your customers are on WhatsApp, so you need to be there for engagement, lead generation, and conversion marketing. A WhatsApp chatbot will give you the ability to connect with customers 24*7.
What are the major features of ORAI’s AI-powered WhatsApp Chatbot?
ORAI’s WhatsApp AI chatbot will let you answer customer queries with automated conversations. It will collect, qualify, and segment leads to help you prioritize all hot leads. Your human agents can take over a conversation instantaneously on the messaging platform to convert leads faster. Other features include- Personalized Messaging, Automated Customer Service, Drip Marketing, Engagement Marketing, and more.
Can ORAI’s WhatsApp Chatbot allow my human agents to live chat with customers?
ORAI’s 3-way conversation feature has been designed to ensure seamless bot-to-human transfer on the chat platform. So, whenever a customer wants to talk to a human agent, ORAI can make that possible right away.
Who would build the WhatsApp chatbot for me?
We have a team of WhatsApp AI-powered chatbot experts, who will manage everything from building to deploying and maintaining a bot for you on WhatsApp.
What are the Software systems on which the WhatsApp chatbot can be integrated?
ORAI is easy to integrate with all software systems such as Microsoft, AWS, Oracle, Nopaperforms, Leadsquad, Extraedge, Google, Salesforce, and more.
How can WhatsApp chatbot get me more information on the Request?
A user can ask any query to our virtual assistant integrated on your WhatsApp Business API to receive a quick and useful answer. Our conversational AI will save you and your customers from any hassle regarding the exchange of information.
How is ORAI’s WhatsApp Chatbot beneficial for my lead generation/qualification?
The message open rate on WhatsApp is 98%, which you can utilize for lead generation only with an AI-enabled chatbot. ORAI’s bot on WhatsApp will not only generate leads but qualify them to help your human agents.
Can ORAI help me use WhatsApp for Customer Outreach and Engagement?
ORAI’s WhatsApp Virtual Assistant comes with the feature of drip campaigns. The 24*7 presence of a Conversational AI and time-to-time drip campaigns will boost your customer outreach and customer engagement exponentially.