ORAI Newsroom
Feb 9, 20221 min
Inc42's ‘30 Start-ups to Watch’ monthly series was launched in 2020 to highlight sector-neutral early-stage companies that are pursuing disruptive ideas.
This month's list features 30 start-ups that have gained momentum by finding the right product-market match to the new normal.
Brands can now transform customer journeys into more personalized and productive experiences thanks to AI-ML's rapid adoption. This allows them to differentiate themselves from their competitors. For Indian consumers, however, language barriers and the use of high-end tech-driven platforms can be frustrating. ORAI Robotics has entered the fray to disrupt conversational AI and provide more user-friendly solutions.
ORAI was launched in 2020. We are a conversational AI platform with low code that supports voice and text chat and offers WhatsApp Business-integrated API to facilitate customer conversations. Our platform integrates with CRM, ERP, and databases to provide a bot-to human handover. This improves customer service. There are three pricing options for SaaS start-ups: a one-time setup fee, a monthly subscription, or usage-based fees.
ORAI’s platform + solution + service module ensures that customers interact with the bot and enterprises receive real-time actionable insights. We have signed up more than 140 clients. It claims an ARR of more than $23Mn for FY22 and a 25% MoM revenue increase. We intend to expand our reach into the US market by 2025 and acquire more than 1,000 global SMB and enterprise accounts.