AI Chatbot
Travel & Hospitality 

Made to remember your guests and travelers across all digital channels. 

Oshi AI chatbot for hotel giving automated reply to visitor query

Use conversational AI for smart interactions online with travelers and guests 

and impress them with exceptional assistance and services. Integrate with all digital platforms including WhatsApp. 

Conversational AI Smart Features For Travel & Hospitality  

Collect Feedback & Ratings 
  • Identify happy customers automatically  

  • Ask for reviews and ratings in a friendly way 

  • Increase brand reputation online 

  • Enhance word-of-mouth 

Integrate At All Touchpoints 
  • Integrate with website, WhatsApp, FB Messenger etc. 

  • Provide seamless interactions across all channels 

  • Drive-up your engagement rate 

  • Save operational costs 

Personalize Interactions 
  • Send pre-arrival messages 

  • Send in-flight/in-hotel messages 

  • Send post-flight/post-stay messages 

  • Build long-term relationships 

Answer Enquiries Instantly  
  • 24*7 query support 

  • Intent-based answers 

  • Instantaneous bot-to-human handover 

  • Quick problem solution 

Automate Bookings
  • Flight and hotel room availability info 

  • Automate price and service comparisons 

  • Save time for guests and your team 

  • Reduce business costs by up to 25% 

Talk In Any Language 
  • Multilingual AI-powered virtual assistance 

  • Make guests/travelers comfortable  

  • Increase conversion rate 

  • Improve brand recall 

Chatbots Work 24/7

Save Your Business In These Troubled Times! 

ORAI’s industry-specific chatbots have made a wide range of customer communication activities simpler and result-driven for business owners in travel and hospitality industries. 

Let Us Build Your Chatbot Today!

We’d love to understand your needs. Let’s connect!


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Frequently asked questions

What is Chatbot?

Chatbots or Virtual Assistants are designed to interact with people in the form of voice calls, text messages, gestures, and/or touch.

What is the difference between Chatbot and AI Chatbot?

AI Chatbots or Artificial Intelligence Chatbot have more advanced technology than generic chatbots, which helps in establishing personalized conversations with every human user.

What is NLP?

Natural Language Processing or NLP is a very valuable technology utilized by modern-age bots to break user inputs such as sentences, phrases, or words into understandable computer language. This leads to correct interpretation of user intent; hence a bot can respond with an appropriate answer.

Is ORAI a Chatbot or AI Chatbot?

ORAI is a humanized, AI-enabled conversational chatbot.

What is a hospitality chatbot?

ORAI has an AI-enabled Hospitality Chatbot to help you enhance your hotel’s digital presence in terms of guest engagement, quest query support, and lead conversion.

What are the benefits of an AI Chatbot for my hotel?

ORAI’s AI Chatbot can automate guest query support in a humanized manner for 24*7 availability and unlimited scalability.

What are the major features of ORAI’s Hospitality Chatbot?

ORAI’s Hospitality Chatbot has business-specific features like omnichannel integration, booking automation, automated answers to inquiries, multilingual conversations, personalization, and more.

Who would build the hospitality chatbot for me?

ORAI’s expert AI, ML, and NLP team will come together to ensure perfection throughout the stages of AI chatbot deployment, implementation, as well as management.

What are the Software systems on which the hospitality chatbot can be integrated?

ORAI is easy to integrate with all software systems such as Microsoft, AWS, Oracle, Nopaperforms, Leadsquad, Extraedge, Google, Salesforce, and more.

How can hospitality chatbot get me more information on the Request?

ORAI’s hospitality chatbot enables instantaneous user-AI conversations and user-human agent conversations as well on WhatsApp and other digital channels. So, your guests will receive all the required answers.

How can ORAI help me increase my hotel bookings?

With ORAI’s hospitality AI bot, you can increase guest lead conversions by answering guest queries 24*7, engaging them with WhatsApp drip campaigns, and improving overall booking experience online.

How’s ORAI beneficial for my guest lead generation/qualification?

ORAI doesn’t just interact with your guests but qualifies their information & data in real-time. Then, our AI segments guest leads into Hot, Warm, and Cold categories for you.

Can ORAI help me use WhatsApp for Guest Outreach and Engagement?

ORAI enables your hotel business with the true power of WhatsApp. We offer WhatsApp AI Chatbot, WhatsApp Business Verification, and WhatsApp Drip campaign to help you use this popular platform for guest outreach and engagement.

Can ORAI give me a demo for free?

You can request a FREE DEMO from us.

Our experts will show you the features and explain multiple use cases for your hotel business.