WhatsApp - SAP integration
Streamline Dealer's/Retailers/Vendor queries
Automate query support for your vendors, dealers, or retailers with WhatsApp SAP integration
Accelerate Performance with SAP - WhatsApp integration.
Communicate with your Vendors on Verified WhatsApp.
Resolve dealer's queries on their WhatsApp with real-time SAP updates on ORAI Integrated Platform.
Bi-directional API access between SAP and Verified WhatsApp through ORAI prebuilt integrated platform.
What are the Business
Enterprises’ Customer Support Teams struggling with increasing in-efficiencies and hampered relations. Dealers/Vendors/Retailers need information on the tip and 24x7 on mobile devices.
ORAI Conversational AI Platform Integration with SAP combined with productivity-rich WhatsApp Business API as a channel to deliver the innovative business solution for Dealers/Vendors/Retailers.
What's a Technological
Reduced Customer Support team cost, effort and TAT. Customers Experience faster query resolution and shorter TAT.
Automation with 24x7 self-service bot with Verified WhatsApp API.
Dealers / Vendors / Retailers can access their information from WhatsApp anywhere, anytime and get all their queries resolved automatically.
View an example of the ORAI platform you may need for the below use case.
Query from Dealers WhatsApp to Business WhatsApp
Browse the bill of materials
Create Purchase Order
Queries from Dealer to Business (on WhatsApp)
Replies from Business to Dealers (on Verified WhatsApp)
Send Order Updates
Send Payment Reminders
Goods Movement Alerts
Invoice Dispatch (PDF)
Monthly Payment Reminder
New Product launch updates
Business Use Cases and Scenarios
Empower your Business
Automate business process on WhatsApp using Official Business APIs and ORAI’s Conversational AI Platform
API's & Integration
Explore a set of APIs from ORAI.
ORAI can help you integrate all of your CRM, ERP, on-premise, cloud and third-party systems with WhatsApp Business API. ORAI’s APIs and integration services give you a platform to integrate your applications, support your API building ecosystem, and integrate your dealers/customer's data within and outside of SAP systems.
Raise the Maturity level of
Transforming new standards and the maturity level of businesses helps to accelerate your digital touchpoints and ensures a seamless customer experience.
Modernize your business in a conversation-driven economy with the power of AI.
ORAI Implementation led to
Enhanced Business Outcomes
Artificial Intelligence & Machine learning helps the Customer Support team save time with a 20% boost in automated queries resolved over WhatsApp.
Improve Collection with timely vendor invoice data.
Gain better control over Vendors with Personalization.