Implementation Executive

𝗪𝗵𝗼 𝘄𝗲 𝗮𝗿𝗲:

ORAI Robotics is an advanced Global Conversational AI Platform for Amplifying Business Performance and Customer Engagement. ORAI focuses on working with future technologies in the space of  

  1. Conversational AI 

  2. Voice AI 

  3. Automation and RPA 

  4. Messenger AI

What we do: 

Digital Transformation of Customers Journey through Messaging, Chat & Voice. A platform that enables a humanlike conversation with websites, devices, applications, and digital channels. 

For more latest details please visit www.orai-robotics.com

Responsibilities:

  • Solution design, development, & maintenance of Chatbot applications & their associated components. (Non – Coding)

  • Conversational design and simple to moderate chatbot development

  • Software development using test-driven development concepts

  • Establishing and following continuous integration, continuous delivery, and continuous deployment pipelines and practices

  • Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues

  • Writing/pitching formal presentations and human-like conversations.

  • Clean / analyze data coming from bot conversation

  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

  • Help with handling customer support

Educational Qualification & Skills Required:

  • BCA, MCA, MTech – CSE/IT, BTech – CSE/IT

  • Fresher or 1 Year of experience in any field.

  • Knowledge on Software Development Life Cycle (SDLC)

  • Excellent Written/Verbal Communication

  • Good IQ and EQ.

  • Excellent Computing Knowledge

  • Good process understanding 

  • Good Presence of mind and Analytical Skills

  • Should be a good team player and multi-tasking.