Future of Robotic Virtual Assistance in Higher Education

Updated: Aug 28

The Artificial Intelligence (#AI) robot market was valued at USD 2.84 Billion in 2017 and is expected to reach USD 12.36 Billion by 2023, at a CAGR of 28.78% during the forecast period. Source: marketsandmarkets.com.

Future of Robotic Virtual Assistance in Higher Education

On the other end, the estimated 60% of the #media budgets will be spent on #DigitalPlatforms, the estimated Digital advertising spending worldwide will be growing to USD 517 billion by the end of 2023.


And with chatbots, robots and humanoids revolutionized learning environments just the way computers did in the 80s and 90s.

  • What should colleges and universities do to prepare themselves for the automation of communicating, admission, administration, teaching and learning systems?

  • How should higher education deal with the productive use of disruptive technologies, such as artificial intelligence (AI) and machine learning (ML)?

  • How should marketers use AI to increase performance and bring better ROI for digital spending?

These are some of the questions that will crop soon when robotics-assisted technology will become a reality.


#DigitalTransformation and Technological advancement are breaking old barriers and giving rise to new practices in the education domain. The use of Robotics and Humanoids in the Education sector is one such interesting and upcoming development. Many educational processes are streamlining in a batter way with this emerging technology. The use of such technologies in the education environment will certainly add value in making the learning environment more inclusive and engaging.


Future of Robotics in Indian Education System

Robotics is not just in Sci-Fi movies nowadays. It has become a reality of how crucial human problems can be resolved. The education sector is also experiencing the rising impact of robotics in the overall delivery model.


Robotics can influence higher education in India in classroom learning and in facilitating experiential learning. It can support co-curricular and extra-curricular activities. Workshop organization becomes possible by using robotics to create a simulated environment for students, so they can figure out how to apply complex learnings in real-life scenarios.


Instructional robotics driven education can be developed to teach in a tutorial style. The utilization of robots in education will depend upon various factors like cost, the age of students, the subject domain, etc. In the coming years, efforts need to be made for the deployment of robotics equipment and programming for education.


Future of Robotic Virtual Assistant in admission, alumni, placements and more

Digital Robotic Virtual Assistance can grossly improve operations in key departments such as admissions, alumni relations, placements, etc.


Here are a few instances where the use of Digital Robotic Virtual Assistance can bring drastic improvements in the functioning of educational institutions which is much beyond conventional chatbots.


#1: Conversational AI-based chatbot technology is transforming admission marketing


One of the major components of the Digital Robotics Virtual Assistant is AI-Powered chatbots. Chatbots are transforming admission marketing and they primarily work as a frontend interface on website, social media channels to strike a conversation with prospective students and parents on the most common messenger apps like WhatsApp and Facebook Messenger.

Powered by smart algorithms and machine learning, programmable chatbots (automated chat messaging) allows institutes to connect with their prospective applicants just as humans do and that too 24/7 so that you need not worry about answering queries beyond business hours. Moreover, AI can help in qualifying and validating the lead quality. At the same time, technology helps you to cut down some of the overhead costs by saving a lot of precious time for counsellors.

#2: Robotic companies in space of AI-Powered Predictive Chatbots for education vertical

ORAI ROBOTICS is pioneers in developing AI-Based Digital Robotics Virtual Assistant (RVA) or in other words Predictive Chatbots

It's an Integrated Conversational AI platform & Solution which integrates the use of messaging apps, voice-based assistants, chatbots and Predictive Analysis to automate communication, lead qualification and create personalized student experiences at scale.

A product like ORAI – Digital Robotic Virtual Assistance for education institutes and universities uses AI / ML-based algorithms to help students understand the admission process ,answer course-related questions, plus, give information regarding fees, infrastructure, scholarships, and facilities as well as other details 24*7*365.

Moreover, these RVA’s are programmed to decipher the intent of your visitors. So they exactly know what to say next to keep the conversation engaging, which is the prime objective of lead nurturing. According to a HubSpot study, consumers have no issues buying through a chatbot that is capable of offering customized services.


For an educational institute, it has become a necessity to understand and cater to the demand of this tech-savvy young generation that is smartphone-driven. Their preferences will ultimately drive marketing campaigns in the coming years and push lead generation campaigns to an altogether new level.

#3: How Education Institution can use Chatbot for Lead Generation

Imagine the present lead generation campaigns which typically start by developing landing pages, launching SEO/SEM initiatives, telephonic follow-ups, etc. In this journey lot of leads are dropped. Admission marketing teams often feel handicapped. But with chatbots, all of this gets eliminated. The AI-way to capture and nurture your leads means that they’re handed more qualified and informed leads, which are then easier to convert.

Besides, the above, chatbots are a great way to communicate with your target audience. Online Messaging involves targeting each visitor with the right message at the right time. Robotics Virtual Assistance can also be sought to perform work of a personal assistant like scheduling meetings etc. This way, your team can automate various repetitive administrative activities and concentrate on many other important tasks.


Also, robotics is capable of automating other processes in academics such as alumni relations, placements and more.


Use of Robotics in Higher Education Teaching

There are many education domains that require a deep understanding of the subject with specialized skills to deal with modern situations. For instance, you can’t expect a student to fully understand medical concepts just by reading textbooks. Learning to skilfully perform complex operations requires the deployment of teaching resources that facilitate learning in a better way. Here, robotics can help in performing difficult surgical simulations etc.

Robotics can also help students with special needs in the classroom. Autistic students can leverage robotics to learn social skills and communication. Robots can be programmed to suit each individual child’s needs, offering special education in a much simpler, accessible format. Robotics can bring the classroom to the doorsteps of students. It is possible to program them to create a school-like environment right at home with simulation to ease the process of learning for specially abled students.

#4: AI-driven robots and humanoids could soon be teaching in university classrooms

The world is receiving new robots every day. It will definitely take more time to reach the peak potential of these technologies, but they will definitely transform the methods of learning and teaching for good.


It is believed that robotics aided education will improve the creative problem-solving abilities of students. These machines are also intended to help in improving basic communication and interpersonal skills, ability to collaborate, and convey complex ideas to fellow students or colleagues.


Conclusion

As technology is advancing so are the necessities and priorities of educational institutions from mobile applications to the tech-savvy classrooms of today, the education system is adjusting itself with changing necessities in the sector.

At the moment, the Indian education sector may not be using this technology to its full potential but as the situation of robotics application in the industry will improve .


For now, educators, national policymakers, students can start discussions among themselves for creating a general view of how they perceive robotics can help to improve the teaching and learning process.


If you wish to put forward some tentative suggestions for the future spread of robotics in education, do write back to us through the comments section of this blog

#Chatbot #DigitalAssistant #HigherEducation #PerformanceAmplifier #VoiceAssistant #ORAI #AI #Robotics #ArtificialIntelligence

About the Author:

So-Called Performance Amplifier 🤙, Swapnil Jain, has a vast experience of 17+ years and is a proficient all-rounder when it comes to Product Evangelism, Project Management, Seed Investments, Mentorship, Entrepreneurship, Leadership, Speaker and Tech-Evangelism. He is a CEO at ORAI ROBOTICS, Co-founder at FMA Digital (an Edu-tech digital company), and Director, Adoption of Social Media in Academia (ASMA) a person of utmost optimism who strives for constant innovation in the world of Business Transformation, Digital Adoption and Artificial Intelligence.

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