Sending Broadcasts on WhatsApp Using NurtureCX
- Swapnil Jain
- May 30
- 3 min read
🔍 Introduction
Broadcasting messages manually on WhatsApp is time-consuming, inconsistent, and difficult to scale.
Sales and support teams often waste hours repeating the same updates or follow-ups to individual contacts—leading to inefficiencies and missed opportunities.
That’s where NurtureCX steps in. ORAI Robotics’ smart messaging platform helps businesses automate WhatsApp broadcasts while ensuring every message feels personalized and timely.
Whether it's marketing campaigns, payment reminders, or product updates, NurtureCX simplifies and scales your outreach using cutting-edge conversational AI.
📈 Benefits of Using WhatsApp Broadcasts via NurtureCX
🔹 1. Higher Engagement Than Emails
WhatsApp messages have a 98% open rate vs. 20-25% for emails. That means your broadcast message gets seen—almost instantly.
🔹 2. Time-Saving Automation
NurtureCX automates follow-ups, reminders, and promotional messages without needing human intervention—reducing time spent on repetitive tasks by up to 70%.
🔹 3. Smart Segmentation
Use AI to segment your audience based on behavior, interest, or stage in the funnel. Send targeted WhatsApp broadcasts that drive conversions.
🔹 4. Personalized Conversations at Scale
Send bulk messages that feel one-on-one—thanks to custom fields, triggers, and smart templates powered by Voice AI Agents and Agentic AI.
🔹 5. Improved Customer Experience
Customers prefer timely, relevant updates via WhatsApp over impersonal emails or calls. With voice bots and smart messaging, your brand becomes truly conversational.
🛠️ Step-by-Step: How to Send WhatsApp Broadcasts Using NurtureCX
✅ Step 1: Sign in to ORAI’s NurtureCX Dashboard
Visit www.orairobotics.com and log in to your NurtureCX account. New users can easily request a demo.
✅ Step 2: Upload Your Contacts
Upload your contact list (CSV or API sync). Ensure they’ve opted in to receive WhatsApp messages.
✅ Step 3: Create a Broadcast Campaign
Go to the Campaigns tab
Click on Create New Broadcast
Choose your audience segment
✅ Step 4: Compose the Message
Use dynamic fields like {First Name}, {Order ID}, etc.
Attach media files like PDFs, videos, or images
Preview before sending
✅ Step 5: Set Triggers and Timing
Choose immediate or scheduled send
Use behavioral triggers (e.g., cart abandonment, webinar sign-up)
✅ Step 6: Send & Track Results
Hit Send
Monitor opens, replies, and conversions on the real-time dashboard
Re-engage users based on interactions
❓ Common Concerns & Reassurances
🚧 Concern 1: “Will it feel like spam?”
Solution: No. WhatsApp restricts spammy behavior. With NurtureCX, messages are personalized and sent only to users who have opted in—ensuring compliance and relevance.
🚧 Concern 2: “What if my customers reply?”
Solution: NurtureCX integrates AI-powered Voice AI Agents and chatbots that handle responses instantly or route them to a live agent when needed.
🚧 Concern 3: “Will it work at scale?”
Solution: Absolutely. The system is built for high-volume enterprise communication, with intelligent workflows and scalable cloud infrastructure.
🤖 Why Choose ORAI Robotics for WhatsApp Broadcasts?
ORAI Robotics stands out with its intelligent automation and conversational AI tools. Here’s what makes ORAI the smart choice:
✅ Seamless integration with CRMs and marketing tools
✅ Powerful Agentic AI for task automation
✅ Multilingual support for global campaigns
✅ Voice bots to handle inbound queries post-broadcast
✅ Real-time analytics and optimization insights
Whether you're a startup or an enterprise, ORAI’s Voice AI Platform is designed to build trust, boost engagement, and drive business outcomes.
📢 Conclusion
Broadcasting on WhatsApp using NurtureCX isn’t just about sending messages—it’s about starting meaningful conversations at scale.
With advanced features powered by Voice AI Agents, Agentic AI, and voice bots, ORAI Robotics transforms how businesses connect with their audience.
Ready to supercharge your WhatsApp marketing?
👉 Book a demo with ORAI Robotics and start building smarter conversations today.
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