ORAI’s Conversational AI Recognized as the Best Digital Innovation Solution at Technoviti Awards'21


ORAI wins Technoviti Awards 2021


ORAI’s Conversational AI Platform was awarded as the Best Digital Innovation Solution at the Technoviti 2021 Awards, organized by Banking Frontiers. ORAI won this award on the grounds of its nation-wide market disruption with a Conversational AI platform that integrates multiple digital channels to drive personalized customer service and operational efficiency.


“Now more than ever, businesses and consumers need a reliable solution to seamlessly connect with each other across all digital channels. The entire jury felt extremely thrilled by the level of personalized automation ORAI is bringing to the Indian mass market,” said Arjun Bhaskaran, Country Representative, India & Middle East at GamaSec Ltd while presenting the Technoviti 2021 award to ORAI.


We are concentrating on taking businesses to their full potential of communications so they can be future-ready with an AI-enabled conversational way of engaging customers, dealers, vendors, distributors, employees, and other stakeholders.

“ORAI is transforming the way customers are engaged by businesses. Our conversational AI enables exceptional customer experiences while enhancing the operational agility of businesses to help them enhance their marketing, sales, and customer service ROI,” said Swapnil Jain, Founder CEO, ORAI Robotics. “We are concentrating on taking businesses to their full potential of communications so they can be future-ready with an AI-enabled conversational way of engaging customers, dealers, vendors, distributors, employees, and other stakeholders. Big thanks to Banking Frontiers for recognizing that.”


AN AI PLATFORM THAT ACTUALLY UNDERSTANDS HUMANS

Conversational AI platform developed by ORAI is a leading intent-based AI solution. Its omnichannel deployment enables instant, intelligent and automated conversations over chat, messaging, IVR, voice, social media, and digital advertising. With multilingual AI-enabled virtual assistants, ORAI platform is bringing a new age of interactions with a natural, humanlike experience that takes very little effort from businesses and customers.

ORAI as an AI deployment team specializes in implementing conversational AI at any scale across multiple channels, third-party applications, back-end systems, SAP, ERPs, and CRMs. Easy to leverage, it supports organizations with enterprise-level text, chat, query, and service ticket volumes.

In the passionate words of Swapnil Jain, “We are on a mission to make conversational AI available for every business to help them solve the toughest challenges faced while communicating with customers.” Know more about ORAI platform!

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