Updated: Jul 8
Why should your company get a WhatsApp chatbot for real estate? What will make this a game-changer in 2021, the post-pandemic era?!
The issues in front of real estate agencies
Real estate service providers have still not mastered online communication with customers. The industry thrives on customer trust and fast-paced services. But the traditional channels such as phone calls, email, and SMSs aren’t sufficient to deliver satisfaction.
There’s a lack of personal touch in emails that mostly spammy and slow in terms of communication. And, sudden phone calls have become too irritating for customers who spend their weekdays working and want to enjoy their weekends with family and friends.
Management of human reps has also become an issue due to the cost it adds to the marketing, sales, and support efforts.
WhatsApp Chatbot for Real Estate is the Answer
Real estate agencies now have a perfect channel to capture, engage, convert, and maintain relationships with customers. That too, without worrying about spending too much money on huge human rep teams.
WhatsApp chatbots for real estate are here now to automate the whole business with the power of conversational AI. Such intelligent bots talk in a friendly manner and resolve queries whenever requested.
The speed of automation comes along with personalization. AI chatbots detect the intent of every user to resolve queries, qualify leads, encourage property visits, help with transactions and documents, 24*7*365.
With smart automation of various frequent queries and tasks, support and sales teams can use human touch for more complex problems.
If you’re interested, we can replicate multiple real estate use cases of our AI-powered WhatsApp chatbot based on your business-specific requirements. Schedule a Demo for free with us!
Why Use a WhatsApp Chatbot for Real Estate
Now, let’s have a look at the reasons for using a WhatsApp chatbot for real estate:
1. 24*7 Availability
Realtors find it hard to stay available for every user day and night due to changes in shift timings, deadlines, and other issues. But they can commit 24*7 availability in the presence of a real estate chatbot on WhatsApp. A customer can choose any time of day or night to get in touch with your business. And, an AI-enabled chatbot on WhatsApp will be there to respond.
This 24*7 availability results in more leads getting captured and qualified for the business, resulting in higher revenue generated through digital channels.
2. Real-time Query Resolution
Whether a person reaches out through your business website, social media page, or any other channel, immediate response is a must. WhatsApp chatbot can be integrated across all digital platforms, so such queries can be resolved instantly.
That way, your customers and prospects won’t have to wait for an email or a call, answering their property-related questions. More queries can be resolved on every channel without having to hire more human agents. The presence of artificial intelligence and conversational intelligence allows chatbots to accurately understand the context of a query and respond with the right suggestions or actions.
As a result, satisfied customers will bring more customers through word-of-mouth.