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AI Chatbot: The future of Healthcare Industry to Automate your Patient Experience

ORAI's blog on AI Chatbot: The future of Healthcare Industry to Automate your Patient Experience
AI Chatbot for HealthCare

The Healthcare industry is driving the growth of the artificial intelligence (AI) market, which is expected to reach $120 billion by 2025. AI is one of the most disruptive technologies of the 21st century, which can be used for various applications, including healthcare.

The Healthcare industry is the most complex industry with several challenges that need to be addressed. For example, patients are using various channels for healthcare.  

If patients are using various channels, then the healthcare industry has to build different messaging for each channel.  This is time-consuming for the healthcare industry.  Also, the healthcare industry has to develop different messaging for each patient.  The healthcare industry is not able to provide customized messaging to each patient.

Time to be where your patients are today!

WhatsApp is the most popular messaging app. It is used by people of all ages, across all demographics. WhatsApp has over 1.5 billion active daily users.

WhatsApp Business API enables businesses to interact with their customers on WhatsApp. This integration is powered by machine learning and is not limited to simple use cases.

WhatsApp Business API is the most widely used digital platform. WhatsApp chatbot in healthcare came into the picture during these hard times only. Medical enterprises and healthcare facilities started using top-notch, AI-powered WhatsApp bots to provide high-quality services easily and safely to patients. Respond to patient-initiated conversations with the most significant game-changing features.

Chatbots are used for customer support, marketing, sales, and any other purpose. The future of chatbots is very bright. They will be an integral part of business strategy.

AI-powered Chatbot can help the healthcare industry to automate patient experience and bring the cost of healthcare down by leveraging conversational AI.


ORAI has developed an AI-powered chatbot that can be deployed by healthcare providers to solve all these problems. Our AI-powered chatbot enables patients to do self-diagnosis and self-treatment. This chatbot is designed for all the healthcare professionals and patients in the world.

Simply get in touch with us for a FREE DEMO or Chat and see how our AI Chatbot can help you grow and efficiently satisfy your patients.


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